Security Alert: 3CX has detected a severe security issue
This issue affects self-hosted, on premise servers, as well as the ElectronApp desktop versions on Windows and Mac OS. More information can be found here: https://www.3cx.com/blog/news/desktopapp-security-alert-updates/
We have been reviewing our client's systems and taking action where needed. Feel free to leave a comment or reach out to our customer service team for more information. Our endpoint security platform and other antivirus systems flagged the executable, which has minimised the risk but the following steps should still be taken:
1. Uninstall the 3CX Desktop app from both Windows and Mac systems. The PWA (progressive web app) is safe and can be used. Instructions can be found from the link above.
2. Install an update if you self-host or have an on premise 3CX server
While this is not ideal, 3CX has been transparent and quick to respond to this potential threat. They've hired Mandiant (a renowned cybersecurity firm) to investigate and are working on releasing a secure version of the desktop app which should be available shortly.
The most recent updates from 3CX can be found on their blog here:
https://www.3cx.com/blog/
We have been reviewing our client's systems and taking action where needed. Feel free to leave a comment or reach out to our customer service team for more information. Our endpoint security platform and other antivirus systems flagged the executable, which has minimised the risk but the following steps should still be taken:
1. Uninstall the 3CX Desktop app from both Windows and Mac systems. The PWA (progressive web app) is safe and can be used. Instructions can be found from the link above.
2. Install an update if you self-host or have an on premise 3CX server
While this is not ideal, 3CX has been transparent and quick to respond to this potential threat. They've hired Mandiant (a renowned cybersecurity firm) to investigate and are working on releasing a secure version of the desktop app which should be available shortly.
The most recent updates from 3CX can be found on their blog here:
https://www.3cx.com/blog/